Solid Ground Bodywork
Orthopedic Massage

Scheduling and Policies

I appreciate the opportunity to work with you! Please review these policies to help our communication and understanding. I am open to altering these terms if you make advance requests. Please ask if you would like anything different!
 
Scheduling Appointments
The best way to schedule with me is by phone. Please call 530-478-0770. If I can't answer, please leave a message with your desired session length, and a couple of day and time options. You may also email me at glenn@solidgroundbodywork.com
I schedule bodywork sessions on Tuesdays and Fridays and possibly other days by request.

Schedule Changes
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, I request you agree to the following policies:
Late Cancellation: Please give me as much notice as possible if you must reschedule or cancel an appointment. This allows the opportunity for someone else to schedule an appointment. Except in emergencies (snow, etc.) with less than 24 hours advance notice you are asked to pay a $30 cancellation fee and if you miss a session with no notice, I ask that you pay for that session.
Late Arrival: If you are running late, please text or call and leave message as I may leave the office if you are more than 15 minutes late. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours without reducing the fee for your scheduled appointment.
 
At Your Sessions
Please wait in the waiting room with out knocking. I ask that we take care of scheduling and payment transactions at the beginning of each session. We will generally begin and end sessions with a brief verbal check-in. Please notify me if you must leave at a certain time as sessions will sometimes run a little long. 
 
Covid Protocol
Please wear a mask in the building at all times. High touch surfaces are sanitized between clients as are impermeable table and pillow covers. Air purifiers are running in the waiting and treatment rooms but if you prefer to wait outside until your time, great effort is made to be ready at your time. The HVAC for the suite is maintained with regularly changed MERV 13 filters.

I look forward to working with you!